BuildMyVpn

Privacy Policy

Effective Date: [Date]
BuildMyVpn Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our website and VPN services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect minimal data required to offer and improve our services:

  • Account Information: When you register for an account, we collect your email address and other account credentials to facilitate account access and management.
  • Website Interaction Data: We log interactions on our website, such as pages visited, session durations, IP addresses, and specific user actions like login/logout times and VPN setup.
  • Payment Information: We process payments through third-party providers (e.g., Stripe), who handle your card and payment details. We do not store or have access to your payment card information.

Note: We do not track, log, or store any details regarding your VPN internet traffic, including browsing activity, data usage, or accessed websites. All VPN traffic data remains private and unmonitored.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our VPN services.
  • Improve service quality through diagnostics and troubleshooting.
  • Process payments and manage subscription plans.
  • Ensure compliance with legal and regulatory requirements.

We do not sell, share, or otherwise disclose your personal data to third parties, except where required by law or regulatory obligations (e.g., in response to legal requests). Only in cases of legal necessity do we provide account-specific information, and solely data related to website activities.

3. Data Security

We use advanced security protocols and encryption methods to protect your personal data:

  • Encryption: We utilize Curve25519 public key cryptography, ChaCha20 encryption, and Poly1305 MAC to secure data within our VPN infrastructure.
  • Account Security: User account passwords are securely encrypted.
  • Data Transmission: All data transmitted between our systems and your device is secured using SSL and other protective measures.

While we strive to secure your data, no online service can guarantee absolute security. We recommend safeguarding your account credentials and reporting any suspicious activity to our team.

4. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access and Correction: You have the right to view and correct any personal information we hold.
  • Deletion: You may request deletion of your account and associated data by contacting us at [email protected].

We are committed to honoring such requests promptly, with data typically deleted within 30 days of verification.

5. Data Retention

We retain user data as follows:

  • Account Information: Retained for the duration of your account’s active status.
  • Diagnostic Logs: Kept temporarily for troubleshooting and service enhancement, and deleted periodically.
  • Website Interaction Logs: Retained as necessary for legal and service improvement purposes.

Upon request for account deletion, all data related to the user account is permanently removed from our systems, except where retention is legally required.

6. International Data Transfers

Data we collect may be processed in countries outside of your residence, such as the United States. By using our website and services, you consent to these transfers and acknowledge that they comply with applicable data protection laws.

7. Third-Party Services

We use third-party services, including:

  • Google Analytics: Tracks website performance, collecting anonymous data about user behavior.
  • Stripe: Processes payments without retaining sensitive payment details on our servers.

These providers have their own privacy policies governing data processing practices. We recommend reviewing their terms to understand their data handling practices.

8. Children’s Privacy

Our services are not directed toward individuals under 13. We do not knowingly collect or store data from children under 13. If we discover such data, it is deleted promptly.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a "Last Updated" date. We recommend reviewing this page regularly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or wish to exercise any of your rights, please contact us at [email protected].